Get In Touch
Westmoreland, Barbados, BB 00000,
buzz@kapital7media.com
Ph: +1.246.571.2297
Business Inquiries
business@kapital7media.com
Ph: +1.246.571.2297
WEBSITE MAINTENANCE & SUPPORT

Keep your
website
running strong.

Ongoing maintenance, technical support and proactive care to keep your website secure, up to date and performing at its best.

GET SUPPORT → VIEW PLANS ↘
SECURE
MONITORED
UPDATED
SUPPORTED
7
KAPITAL 7 MEDIA
WEBSITE ONLINE
✓ Security
↻ Updates
≡ Backups
↗ Performance
◇ Monitoring
✓
WEBSITE STATUS

Secure & Healthy

Core systems monitored and maintained.

UPDATES Current Website components maintained.
BACKUPS Active Recovery support in place.
SECURITY
MONITORED
PERFORMANCE
OPTIMISED
MONITORING
ACTIVE
ONGOING CARE Website
Support ↗
01
PROTECT Security
02
MAINTAIN Updates
03
RECOVER Backups
04
MONITOR Performance
05
SUPPORT Continuity
7
WHY WEBSITE MAINTENANCE MATTERS

A website is
never really
finished.

02 / ONGOING WEBSITE CARE

Launching your website is only the beginning.

Technology changes. Software is updated. Security risks evolve. Content changes. Integrations need attention and your business continues to move forward.

Ongoing maintenance helps keep the website behind your business secure, reliable, current and ready to perform.

ONGOING CARE

Your website keeps
working after
launch day.

A modern website is a connected digital system. Themes, plugins, hosting, forms, integrations, security, content and performance all need to continue working together.

Regular maintenance helps identify issues early, reduce unnecessary disruption and keep the experience working as intended.

01 MONITOR
→
02 MAINTAIN
→
03 PROTECT
→
04 SUPPORT
01 PROTECT
✓
SECURITY

Keep your
website protected.

Regular updates, security checks and proactive maintenance help reduce vulnerabilities and keep your website's technical foundation current.

SECURITY & UPDATES →
02 MAINTAIN
RELIABILITY

Keep everything
working properly.

Monitor key website functions and address compatibility, plugin, integration and technical issues before they create larger problems.

WEBSITE HEALTH →
03 OPTIMISE
PERFORMANCE

Keep the experience
running smoothly.

Ongoing performance checks help identify technical friction, unnecessary bloat and other issues that can affect the visitor experience.

PERFORMANCE CARE →
04 SUPPORT
↗
CONTINUITY

Keep your business
moving forward.

Backups, technical support and ongoing assistance give your business a clearer route to recovery and improvement when something needs attention.

ONGOING SUPPORT ↗
THE WEBSITE ECOSYSTEM

Everything needs
to keep working
together.

Your website depends on multiple systems. Maintenance helps keep those systems aligned as software, content and business requirements continue to change.

01 FOUNDATION HOSTING
02 PLATFORM WORDPRESS
03 FUNCTION PLUGINS
04 PROTECTION SECURITY
05 RECOVERY BACKUPS
06 EXPERIENCE PERFORMANCE
CONNECTED WEBSITE CARE
K7
THE DIFFERENCE

Don't wait for
something to break.

01
WITHOUT ONGOING CARE

Reactive

ISSUE
→
DISRUPTION
→
INVESTIGATE
→
REPAIR

Problems are addressed after they become visible to the business or its customers.

02
WITH KAPITAL 7 SUPPORT

Proactive

MONITOR
→
IDENTIFY
→
MAINTAIN
→
IMPROVE

Ongoing care creates visibility into the website and helps address issues before they become larger disruptions.

THE PRINCIPLE WEBSITE MAINTENANCE

Maintain today.
Protect tomorrow.

SECURE → MAINTAIN → MONITOR → SUPPORT
7
WHAT WE MAINTAIN

Everything behind
a healthy website.

03 / MAINTENANCE CAPABILITIES

Your website depends on more than what visitors see.

We maintain the systems, software, performance and functionality behind the experience — helping your website remain secure, reliable and ready to support your business.

01 PROTECT
✓
SECURITY & UPDATES

Keep the website
protected & current.

Maintain WordPress, themes, plugins and core website components while keeping security and compatibility in view.

WordPress updates Theme maintenance Plugin updates Security checks
WEBSITE PROTECTION →
02 RECOVER
↻
BACKUPS & RECOVERY

Be prepared when
something goes wrong.

Maintain backup processes and recovery support so there is a clearer route back when website files, data or functionality are affected.

Website backups Database protection Recovery support Restore assistance
BACKUP & RECOVERY →
03 PERFORM
↗
PERFORMANCE MONITORING

Keep the experience
moving smoothly.

Review website performance and identify technical friction that may affect speed, usability and the visitor experience.

Performance reviews Page experience Technical issues Optimisation support
PERFORMANCE CARE →
04 SUPPORT
?
TECHNICAL SUPPORT

Help when your
website needs it.

Get ongoing assistance with website issues, errors, functionality and technical questions without starting from scratch each time.

Troubleshooting Website errors Plugin issues Technical assistance
ONGOING SUPPORT →
05 MONITOR
HOSTING & WEBSITE HEALTH

Keep the foundation
under watch.

Monitor the environment supporting your website and investigate issues affecting availability, stability and performance.

Website availability Hosting health SSL awareness Technical monitoring
WEBSITE HEALTH →
06 IMPROVE
↗
ONGOING IMPROVEMENTS

Keep your website
moving forward.

Your website should evolve with your business. We support ongoing refinements, updates and improvements as requirements change.

Content updates Layout adjustments Minor development Experience improvements
CONTINUOUS IMPROVEMENT ↗
THE MAINTENANCE SYSTEM

Website care
works as a system.

Security, updates, backups, performance and support are connected. Maintaining them together creates a stronger foundation for the website and the business relying on it.

TALK TO KAPITAL 7 →
WEBSITE CARE Maintenance System
ACTIVE
KAPITAL 7 CARE ONGOING SUPPORT
01 SECURITY PROTECT
02 UPDATES MAINTAIN
03 BACKUPS RECOVER
04 PERFORMANCE OPTIMISE
05 MONITORING OBSERVE
06 SUPPORT IMPROVE
MONITOR → MAINTAIN → PROTECT → IMPROVE
THE OBJECTIVE ONGOING WEBSITE CARE

Keep it secure.
Keep it working.
Keep it moving.

PROTECT → MAINTAIN → SUPPORT → IMPROVE
7
PROACTIVE WEBSITE CARE

Prevent problems
before they happen.

04 / PROACTIVE MAINTENANCE

Good website maintenance should not begin when something breaks.

We take a proactive approach to website care — monitoring key systems, identifying potential issues and maintaining the technical environment supporting your website.

01 WATCH
MONITOR

Keep an eye on
website health.

Monitor the key areas that help keep your website secure, available and functioning properly.

→
02 DISCOVER
IDENTIFY

Find potential
issues early.

Identify technical problems, vulnerabilities and performance concerns before they become larger.

→
03 CARE
MAINTAIN

Keep systems
current.

Maintain website software, integrations and technical components as requirements change.

→
04 SECURE
✓
PROTECT

Strengthen the
website foundation.

Support website security, backups and technical stability through ongoing care.

→
05 EVOLVE
↗
IMPROVE

Keep moving
forward.

Use ongoing observations to identify opportunities for further website improvements.

TWO APPROACHES

Fixing problems
vs. preventing them.

Reactive support has a place when something unexpected happens. But ongoing website care adds another layer — actively looking after the website before an issue becomes disruptive.

01 REACTIVE SUPPORT
AFTER

Something
breaks.

ISSUE Problem occurs
→
INVESTIGATE Find the cause
→
REPAIR Resolve issue
RESPONSE
02 PROACTIVE MAINTENANCE
BEFORE

Stay ahead
of problems.

MONITOR Watch systems
→
IDENTIFY Find issues early
→
PREVENT Reduce disruption
PREVENTION
CONTINUOUS CARE

A website should
never be left
on its own.

Your website changes as software, hosting, integrations and business requirements evolve. Continuous care helps maintain visibility into what is happening behind the scenes.

KAPITAL 7 MEDIA PROACTIVE CARE
MONITORING
WEBSITE HEALTH Under Watch
K7
01
SECURITY MONITORED
02
UPDATES MANAGED
03
BACKUPS ACTIVE
04
PERFORMANCE REVIEWED
05
FUNCTIONALITY CHECKED
06
SUPPORT READY
WEBSITE CARE SIGNAL ONGOING MAINTENANCE
WHY PROACTIVE CARE

Less disruption.
More continuity.

01

Earlier
Visibility

Identify potential issues before they become larger technical problems.

02

Better
Stability

Keep website components maintained and working together.

03

Stronger
Continuity

Reduce unnecessary disruption to the digital experience supporting your business.

04

Ongoing
Improvement

Keep identifying opportunities to improve website performance and experience.

PROACTIVE WEBSITE CARE KAPITAL 7 MEDIA

Don't just fix.
Stay ahead.

MONITOR → IDENTIFY → PROTECT → IMPROVE
7
WHAT WE MONITOR

Your website.
Under watch.

05 / WEBSITE MONITORING

Visibility helps us understand what needs attention.

We monitor the technical areas that support website availability, security, functionality and performance — helping identify issues that may need investigation or improvement.

KAPITAL 7 MEDIA WEBSITE MONITORING
ACTIVE MONITORING
WEBSITE HEALTH

Systems
monitored.

Ongoing visibility across the technical areas supporting your website.

K7 CARE
01
WEBSITE AVAILABILITY

ONLINE

Website accessibility and availability awareness.

02
SECURITY

MONITORED

Security signals and website protection checks.

03
SOFTWARE & PLUGINS

MANAGED

WordPress, theme and plugin maintenance awareness.

04
BACKUPS

ACTIVE

Backup processes and recovery readiness.

05
PERFORMANCE

REVIEWED

Website performance and experience observations.

06
FORMS & FUNCTIONALITY

CHECKED

Important website interactions and functional elements.

07
TECHNICAL ERRORS

OBSERVED

Technical issues that may require investigation.

08
INTEGRATIONS

CONNECTED

Connected services supporting website functionality.

MONITOR → IDENTIFY → RESPOND → IMPROVE
K7 WEBSITE CARE SYSTEM
WEBSITE SIGNALS

See what's happening
behind the screen.

Website maintenance is easier when you understand the signals coming from the technology supporting the experience.

WEBSITE HEALTH SIGNAL CONTINUOUS VIEW
SECURITY MONITORED
FUNCTION CHECKED
PERFORMANCE REVIEWED
SUPPORT READY
FROM SIGNAL TO ACTION

Monitoring only matters
when it leads to action.

01
OBSERVE

Monitor the
website.

Maintain visibility into key website systems.

→
02
UNDERSTAND

Identify what
needs attention.

Review signals and investigate issues.

→
03
RESPOND

Take the right
action.

Address maintenance and technical needs.

→
04
IMPROVE

Keep moving
forward.

Use what we learn to strengthen the website.

WEBSITE MONITORING KAPITAL 7 MEDIA

Know what's happening.
Stay ready.

WATCH → UNDERSTAND → RESPOND → IMPROVE
7
SUPPORT WHEN YOU NEED IT

When something
needs attention,
you have support.

06 / WEBSITE SUPPORT

Your website shouldn't become another problem you have to solve alone.

From everyday website changes to technical troubleshooting, Kapital 7 provides ongoing support to help keep your website working, current and aligned with your business.

GET WEBSITE SUPPORT →
ONGOING SUPPORT

One website.
One support
partner.

Instead of searching for help every time something needs changing, you have a team already familiar with your website and the technology behind it.

01
Familiarity Support from people who understand your website.
02
Continuity Ongoing care rather than disconnected fixes.
03
Technical Help Assistance when website issues need attention.
KAPITAL 7 MEDIA SUPPORT DESK
SUPPORT READY
WEBSITE SUPPORT REQUEST IN REVIEW
K7
REQUEST

Website update
required.

Review the request, identify what needs attention and determine the appropriate action.

01 REQUEST Received
→
02 REVIEW Assess
→
03 RESOLVE Action
→
04 COMPLETE Confirm
WEBSITE SUPPORTED
TECHNICAL READY
MAINTENANCE ONGOING
HOW WE CAN HELP

Support for the things
that keep your website moving.

Websites evolve. Content changes, plugins need attention, integrations can require adjustment and new business requirements emerge. Our support gives you somewhere to turn.

01 CONTENT

Content
Updates

Help keeping website text, imagery and key page information current.

WEBSITE CONTENT →
02 FIX
!

Technical
Troubleshooting

Investigate website errors and unexpected technical behaviour.

TROUBLESHOOTING →
03 SOFTWARE

Plugin &
Theme Issues

Support with website software, compatibility and configuration issues.

WORDPRESS SUPPORT →
04 CHANGE
↗

Website
Changes

Make practical adjustments as your website and business evolve.

WEBSITE CHANGES ↗
05 FUNCTION
✓

Forms &
Email Issues

Support for contact forms, notifications and website email functions.

FUNCTIONAL SUPPORT →
06 CONNECT

Integration
Support

Help with connected website tools, services and third-party integrations.

CONNECTED SYSTEMS →
07 BUILD
</>

Minor
Development

Small technical enhancements and practical website improvements.

DEVELOPMENT SUPPORT →
08 GUIDE
?

Technical
Advice

Guidance when you're unsure how best to approach a website requirement.

EXPERT GUIDANCE →
FROM REQUEST TO RESOLUTION

A clearer way
to get support.

When something needs attention, the process should be straightforward. We review the request, understand the issue and determine the right next step.

01 SEND

Request

Tell us what needs attention.

→
02 UNDERSTAND

Review

We assess the request and website context.

→
03 ACTION

Resolve

The appropriate action is taken.

→
04 COMPLETE

Confirm

Review the outcome and close the request.

MORE THAN FIXES

Support that keeps
your website moving forward.

01

Maintain

Keep the website current and properly maintained.

02

Resolve

Address technical issues when they arise.

03

Adapt

Make changes as your business requirements evolve.

04

Improve

Keep finding ways to strengthen the website.

ONGOING SUPPORT KAPITAL 7 MEDIA

Your website
shouldn't be something
you manage alone.

Need something changed, fixed or improved?

GET SUPPORT →
7
MAINTENANCE & SUPPORT PLANS

Support that
fits your website.

07 / ONGOING WEBSITE CARE

Different websites need different levels of maintenance and technical support.

Choose the level of ongoing care that matches your website, business requirements and the amount of technical support you need.

CHOOSE YOUR LEVEL OF SUPPORT

From essential care
to ongoing digital support.

01 ESSENTIAL Maintain
→
02 PROFESSIONAL Maintain + Support
→
03 ADVANCED Maintain + Improve
01 WEBSITE CARE
ESSENTIAL

Keep the
essentials covered.

Core website maintenance for businesses that need reliable ongoing technical care.

PLAN INCLUDES
  • ✓ WordPress core maintenance
  • ✓ Theme & plugin updates
  • ✓ Security monitoring
  • ✓ Managed website backups
  • ✓ Website availability checks
  • ✓ Technical email support
BEST FOR

Business websites that need dependable essential maintenance.

REQUEST PRICING →
RECOMMENDED
02 WEBSITE CARE + SUPPORT
PROFESSIONAL

Maintain.
Monitor. Support.

A more complete maintenance solution for websites that play an active role in the business.

PLAN INCLUDES
  • ✓ Everything in Essential
  • ✓ Performance monitoring
  • ✓ Priority technical support
  • ✓ Security & malware checks
  • ✓ Website functionality review
  • ✓ Content & minor website updates
BEST FOR

Active business websites requiring maintenance plus ongoing support.

REQUEST PRICING →
03 DIGITAL SUPPORT
ADVANCED

Maintain and
keep improving.

Ongoing technical and development support for websites requiring more active management and improvement.

PLAN INCLUDES
  • ✓ Everything in Professional
  • ✓ Development support
  • ✓ Enhanced technical monitoring
  • ✓ Website improvement support
  • ✓ Integration assistance
  • ✓ Strategic recommendations
BEST FOR

Business-critical websites that need ongoing technical partnership.

REQUEST PRICING →
COMPARE SUPPORT LEVELS

The right level
of website care.

Start with the level of support your website needs today. Your maintenance requirements can evolve as your website and business grow.

SUPPORT AREA
ESSENTIAL
PROFESSIONAL
ADVANCED
Core Website Updates
✓
✓
✓
Security Monitoring
✓
✓
✓
Managed Backups
✓
✓
✓
Performance Monitoring
—
✓
✓
Priority Support
—
✓
✓
Website Changes
—
✓
✓
Development Support
—
—
✓
Strategic Recommendations
—
—
✓
WHICH PLAN?

Choose based on how
important your website is
to your business.

01 ESSENTIAL

Maintain

Your website is primarily informational and needs reliable technical maintenance.

MAINTENANCE
02 PROFESSIONAL

Support

Your website actively supports enquiries, customers, marketing or lead generation.

MAINTENANCE + SUPPORT
03 ADVANCED

Improve

Your website is business-critical and needs continuous technical attention.

SUPPORT + DEVELOPMENT
07
NEED SOMETHING DIFFERENT?

Your website may need
a custom support plan.

Larger websites, e-commerce platforms, booking systems, membership websites and websites with complex integrations may require a tailored maintenance and support arrangement.

LET'S TALK ABOUT YOUR WEBSITE DISCUSS YOUR REQUIREMENTS →
MAINTENANCE & SUPPORT KAPITAL 7 MEDIA

Keep your website
supported as your
business grows.

MAINTAIN → SUPPORT → PROTECT → IMPROVE
7
WHY KAPITAL 7 MEDIA

A long-term
digital partner.

08 / THE K7 DIFFERENCE

We don't just maintain websites. We help them keep performing.

Maintenance works better when the team supporting your website also understands design, development, performance, search, user experience and conversion.

THE K7 DIFFERENCE

More than
maintenance.
Connected expertise.

Your website does not operate in isolation. Technical performance, user experience, search visibility, content and conversion all influence how effectively it supports your business.

Kapital 7 brings those disciplines together, allowing ongoing website support to connect with the bigger digital picture.

WORK WITH KAPITAL 7 →
CONNECTED DIGITAL SYSTEM KAPITAL 7 MEDIA
KAPITAL 7 MEDIA
01 STRATEGY
02 DESIGN
03 DEVELOPMENT
04 PERFORMANCE
05 SEO
06 CONVERSION
ONE WEBSITE → CONNECTED EXPERTISE → BETTER DIGITAL PERFORMANCE
CONNECTED CAPABILITIES

One partner.
More capability.

When your website needs more than routine maintenance, you already have access to the wider digital capabilities required to move it forward.

01 FOUNDATION

Digital
Strategy

Align website decisions with business priorities and digital goals.

THINK →
02 EXPERIENCE

UX &
Design

Improve how people experience, understand and navigate your website.

EXPERIENCE →
03 BUILD
</>

Website
Development

Extend, improve and develop website functionality when needed.

BUILD →
04 OPTIMISE

Website
Performance

Strengthen speed, technical performance and website experience.

OPTIMISE ↗
05 DISCOVER

SEO &
Visibility

Improve the technical and content foundations supporting search visibility.

BE FOUND →
06 CONVERT
→

Conversion
Strategy

Improve the paths that move website visitors toward action.

CONVERT →
BEYOND MAINTENANCE

Your website should
evolve with your
business.

Maintenance keeps your website working. A digital partner helps you identify where it can become stronger.

01 MAINTAIN

Keep it
working.

Updates, backups, security and technical care.

→
02 SUPPORT

Keep it
moving.

Changes, troubleshooting and technical support.

→
03 OPTIMISE

Make it
stronger.

Performance, UX and technical improvement.

→
04 GROW

Make it work
harder.

Search, conversion and digital growth.

WHY PARTNER WITH K7

Built for more than
one-off fixes.

01
+

Continuity

A team that can become familiar with your website and its technical environment over time.

02
+

Broader Expertise

Maintenance connects with development, performance, UX, SEO and conversion.

03
+

Proactive Thinking

Look beyond immediate fixes to identify opportunities for improvement.

04
7

One Partner

One digital relationship connecting maintenance, support and improvement.

THE K7 APPROACH CONNECTED DIGITAL SUPPORT
MAINTENANCE Keep it healthy
+
SUPPORT Keep it moving
+
EXPERTISE Keep improving
=
BETTER DIGITAL PERFORMANCE Keep moving forward
KAPITAL 7 MEDIA WEBSITE MAINTENANCE & SUPPORT

Maintain today.
Support tomorrow.
Keep improving.

Looking for an ongoing digital partner for your website?

TALK TO KAPITAL 7 →
7
GET STARTED
09 / WEBSITE MAINTENANCE & SUPPORT

Keep your website
secure, fast
and reliable.

Your website should support your business — not become another technical problem you have to manage.

Kapital 7 Media provides ongoing maintenance, monitoring and technical support to help keep your website healthy, current and ready for what comes next.

GET WEBSITE SUPPORT → TALK TO OUR TEAM ↗
KAPITAL 7 MEDIA
WEBSITE CARE
✓
WEBSITE STATUS

Supported.

Ongoing website care, monitoring and technical support.

SECURITY PROTECTED
UPDATES CURRENT
BACKUPS ACTIVE
PERFORMANCE MONITORED
TECHNICAL MAINTAINED
SUPPORT READY
K7 WEBSITE CARE
ONGOING SUPPORT
KAPITAL 7 MEDIA WEBSITE
SUPPORT →
01
MONITOR

Know what's
happening.

Keep an eye on the systems that support your website.

→
02
✓
PROTECT

Keep it
protected.

Maintain security, updates and website backups.

→
03
+
SUPPORT

Get help when
you need it.

Technical support when something needs attention.

→
04
↗
IMPROVE

Keep moving
forward.

Improve the website as your business continues to evolve.

ONGOING WEBSITE CARE KAPITAL 7 MEDIA
MAINTAIN. PROTECT. SUPPORT. IMPROVE.
READY TO GET STARTED?

Let's take care
of your website.

Tell us about your website and the level of maintenance or technical support you're looking for.

START A CONVERSATION →
KAPITAL 7 MEDIA
WEBSITE MAINTENANCE & SUPPORT
SECURE MAINTAIN SUPPORT

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